Mr. Bardwell's father, who accompanied his son to the ER, told The Mercury News Mr. Bardwell had been previously diagnosed with anxiety and post-traumatic stress disorder and had been prescribed Klonopin, which is used to treat seizures.
Mr Bardwell's basketball coach at West Valley College Scott Eitelgeorge said the young man appeared to be "having a pretty severe anxiety attack" during practice before collapsing on the ground outside.
Donald Bardwell told SFGate Keegstra brought a security guard with her when first examining his son.
At the emergency room, they met a doctor named Beth Keegstra, who came in and introduced herself but never said her name, never asked Samuel's name, and "never really examined him", according to Donald.
She then accuses Samuel of being able to put his head up before attempting to force him to sit up, despite his verbal objections. She said the young patient was the least ill of all the other people who were there, and that he could get up.
Efforts by ABC News to reach Keegsta for comment were not immediately successful.
Image source Facebook video screenshot
Wood said the doctor's "demeanor was unprofessional and not the standard we require of all who provide care through El Camino Hospital". "Please know that we take this matter very seriously and the contracted physician has been removed from the work schedule, pending further investigation", El Camino Hospital said in a statement. Bardwell said he told her doctor parts of his body were numb, he was in pain, having trouble breathing. "And I said, 'What do you mean you people?' ..." And when the Bardwell complained that he couldn't inhale and felt pain and numbness, the doctor sarcastically responded, "He can't inhale! Wow! That's why I started the video", he said, adding he held his cellphone at chest-level and was not trying to be surreptitious about videotaping the interaction.
Since Donald Bardwell uploaded the video to Facebook, the clip has been shared over 106,000 times and been viewed by more than 4.2 million people.
Dr. Keegstra, who was employed by Vituity and was under contract to the hospital, is no longer allowed to work at the El Camino hospital.
'He was on medication for his anxiety, but was off his [medication] for two days because he couldn't get to the pharmacy before it closed, ' Donald Bardwell told the Mercury News. I'm just so confused of why somebody would treat me like that, Bardwell said.
When Donald Bardwell told Keegstra he saw his son "go in and out of consciousness", she replied that his son was "completely alert and awake right now" and that he had 100 percent oxygen saturation.
For now, Dr. Keegstra's actions have resulted in her suspension.
"I knew from when she said something to the security guard", Samual Bardell told GMA.