He just wanted a cup of coffee from Starbucks, but it came with a racial slur as well.
Pedro, a Latino man, was visiting a Starbucks location near Los Angeles where he received his iced coffee cup with the word "Beaner" written on it, according to a local CBS affiliate report.
"I didn't accept it because it's like an insult overall", he said. "This is not the experience that we want for our clients", the company said in a statement.
Apparently the Starbucks worker understood the man say "Venti White Mocha" and "Venti Ice Caramel Macchiato", but not his name Pedro. "We asked for his forgiveness and we are working to correct this".
We have a question for Starbucks: What kind of "racial-bias education" did their staff receive?
"I'm disappointed in Starbucks", one customer told the station. "It's sad to hear that, to be honest". This incident, coming on the heels of the widely publicized arrest of two African American men in Philly last month who used the restroom without making a purchase and then supposedly refused to leave when asked, certainly casts this company in a negative light even though these are the actions of a few. Minutes after the interaction, police arrived after being summoned by the manager.
Starbucks already planned to close all of its more than 8,000 US stores on the afternoon of May 29 to conduct racial bias training for employees after an April incident in which employees called police on two black men who were waiting for a business associate, asked to use the bathroom, and were told bathrooms were only for paying customers, USA Today reported.
If there was ill intent with the slur, Starbucks definitely needs to make sure the location in La Cañada Flintridge is on the list to receive it.
Pedro was scheduled to meet with Starbucks representatives on Thursday.